Shipping policy
Where We Deliver
FORME currently ships to eligible United States addresses. Availability is confirmed at checkout for each item and destination. If no shipping option appears, that item cannot be delivered to the entered address.
Shipping Costs and Estimates
The available delivery method, price and estimated delivery window are shown at checkout. Free shipping applies only where it is displayed on the product page or at checkout.
Delivery estimates begin after the order has been processed. They are estimates rather than guaranteed arrival dates and may change because of carrier delays, weather, high order volume or other events outside our control.
Fulfillment
We work with third-party fulfillment partners and independent suppliers. Products may ship directly from a partner, and one order may arrive in separate parcels. The parcel or carrier record may identify the shipping partner.
Review your delivery address before placing the order. If you need to make a change, contact us immediately. We cannot guarantee an address change after fulfillment has begun.
Tracking
When tracking becomes available, we send a shipping confirmation to the contact details used at checkout. Carrier scans can take a short time to appear. You can also use the Track My Order link on our website.
Delivery Issues
If tracking shows a parcel as delivered but you cannot find it, check the delivery area and ask household members or neighbours before contacting us. If an order arrives damaged, incomplete or incorrect, keep the packaging and contact us promptly.
Taxes and Duties
Any tax, duty or shipping charge collected by FORME is shown at checkout. If a cross-border delivery is offered, additional charges imposed by local authorities or carriers may be payable by the recipient unless checkout states otherwise.
Questions
Visit Customer Care or use our contact form for help with delivery.